Privacy Policy

Welcome to Digiterex. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

What We Collect

We collect information you voluntarily provide to us when you fill out our contact form, request a quote, or communicate with us. This may include:

• Personal Identifiers: your name, email address, phone number, and company name.
• Project Details: information about your business goals, budget, and service requirements.
• Usage Data: IP address, browser type, pages visited, and time spent on our site (collected automatically via cookies and analytics tools).
• Communications: any messages or attachments you send us via email or contact forms.

We do not collect sensitive personal data (e.g., health information, financial account numbers) unless explicitly required for a specific service and consented to by you.

How We Use It

We use the information we collect to:

• Respond to your inquiries and provide the services you request.
• Send you project proposals, invoices, and service updates.
• Improve our website, services, and client experience.
• Analyze usage trends to optimize our platform performance.
• Comply with legal obligations and enforce our agreements.
• Send marketing communications — only if you have opted in.

We will never sell your personal data to third parties. Period.

Who We Share It With

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Email & CRM platforms (e.g., Gmail, HubSpot) for client communication.
• Analytics providers (e.g., Google Analytics) for site performance insights.
• Payment processors for billing purposes (they handle data under their own privacy policies).
• Legal or regulatory authorities when required by law.

All third parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Types of cookies we use:

• Essential Cookies: Required for the site to function correctly (e.g., session management, theme preference).
• Analytics Cookies: Help us understand how visitors interact with our site (anonymous data only).
• Preference Cookies: Remember your settings such as language and theme.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

How Long We Keep It

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements.

• Contact form submissions: retained for up to 2 years.
• Client project data: retained for the duration of the project plus 3 years post-completion.
• Analytics data: retained for up to 14 months (Google Analytics default).

You may request deletion of your data at any time by contacting us at digiterex@gmail.com.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Request that we limit the processing of your data.
• Portability: Request a machine-readable copy of your data.
• Objection: Object to processing based on legitimate interests or for direct marketing.

To exercise any of these rights, contact us at digiterex@gmail.com. We will respond within 30 days.

How We Protect It

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted to and from our website.
• Access controls limiting who within our team can view client data.
• Regular security audits and vulnerability assessments.
• Secure, encrypted storage for any retained data.

While we take every precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to promptly notifying you of any breach that affects your data.

External Links

Our website may contain links to third-party websites, tools, or services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

Children

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete it.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

Questions?

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out: